Vehicle Service Contract: Understanding Carvana`s Offering
Carvana is a popular online car dealership that offers a wide range of vehicles to customers across the United States. However, purchasing a used car can come with its own set of challenges, which is why Carvana offers a vehicle service contract as an added layer of protection for its buyers.
What is a Vehicle Service Contract?
A vehicle service contract, also known as an extended warranty, is an agreement between a buyer and a provider that covers certain repairs and replacements on a vehicle after the manufacturer`s warranty expires. This type of contract can be especially beneficial for used car buyers who want added protection for unexpected repairs.
Carvana`s Vehicle Service Contract
Carvana`s vehicle service contract is designed to offer its customers peace of mind by covering repairs that may be needed after the manufacturer`s warranty expires. The contract covers a variety of repairs, including the engine, transmission, electrical system, steering, and suspension.
The contract is available in three tiers, with varying levels of coverage: Silver, Gold, and Platinum. The Silver plan covers the engine, transmission, drive axle, steering, suspension, and brakes. The Gold plan covers all of those components plus the electrical system, air conditioning, and fuel system. The Platinum plan covers everything in the Gold plan, plus the cooling system, steering linkage, and more.
How Does it Work?
If a Carvana customer experiences a covered mechanical breakdown, they can bring their vehicle to any ASE-certified repair facility in the United States or Canada. The repair facility will then work with Carvana`s claims department to determine if the repair is covered by the vehicle service contract.
The repair facility will then complete the necessary repairs, and Carvana will pay for the cost of the covered repairs directly to the repair facility. The customer is responsible for a deductible, which varies depending on the plan they choose.
Why Choose Carvana`s Vehicle Service Contract?
Carvana`s vehicle service contract offers several benefits to its customers, including:
– Coverage for unexpected repairs that can be expensive
– Use of any ASE-certified repair facility in the US or Canada
– Direct payments to the repair facility
– Options for different levels of coverage to fit individual needs and budget
Overall, Carvana`s vehicle service contract can be a valuable investment for those who want to protect their investment in a used car. With different tiers of coverage and a simple claims process, Carvana`s vehicle service contract can offer peace of mind to its customers.